This page will answer some questions of new customers commonly ask of us. If your question isn’t answered here, give us a call at 415-871-0839
Q. How do I get started?
A. The best way to get started is to access the free quote page and fill in the required information. That will assure that we have the information we need to give you an accurate quote.
Q. What is the minimum quantity I can order?
A. The minimum number of patches that can be ordered is 10 pieces per design size and color, however, there is a considerable savings if you order a higher quantity.
Q. How long will it take to get my patches?
A. We normally deliver patches within 14 days of the date of the order. If you need them sooner, be sure to let us know.
Q. How can I pay for my order?
A. We have a secure order form that you can use to send your information. We accept Visa, Mastercard, Discover, and American Express through Paypal
Q. Do you accept purchase orders as payment?
A. If you are a government agency or a public school, we can accept a purchase order for an order with a minimum balance of $ 200.00. We can also accept a check as payment, however, we cannot place the order until the check has been received.
Q. What if I find patches that are cheaper?
A. Remember the old saying that you get what you pay for. Our patches are made with the finest materials and are guaranteed against defects. We have the best customer service in the industry and have an A+ rating with the Better Business Bureau. We are one of the largest providers in the industry.
Q. When will I be charged for the order?
A. Once you send us the approval to proceed, we will charge your credit card and place the order with our factory.